Privacy Policy

We are committed to protecting your privacy, and this Privacy Policy describes how we collect and use your personal data. This site is a UK based website and, as such, we take reasonable care to comply with the requirements of the UK Data Protection Act 1998 with regard to the personal information you supply on this site. This site uses a security system that protects your information from unauthorised use. However, as no data transmissions over the internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Data Collection 

This site collects personal data from you via web forms so that we can process your order appropriately. You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this Privacy Policy. We do not collect nor hold any financial information about you relating to credit cards – this is handled entirely by our payment partner PayPal. We may also collect personally identifying information using cookies. Please see the section on our Cookie Policy.

Data Usage

We will use the data you supply to administer an ongoing commercial relationship with you. We will also use your data to tell you about changes to the site, new information, or products and services offered by us that we think you will find useful. You can choose not to receive this information by sending a blank email to support@urbanroofgardens.com with the subject ‘No information’. We do not share, sell, trade or rent your personal data in any way whatsoever.

Cookie Policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use two types of cookies on our site – Google Analytics and WordPress. We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information so this information cannot be used to identify who you are.  Our website also uses the popular WordPress CMS and ShoppingCart and we use a session cookie to remember your log-in for you and what you’ve put in your shopping basket. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website. If you want more information about how to manage cookies, we recommend you visit www.aboutcookies.org for detailed guidance. We take your privacy very seriously and fully comply with UK and EU law on handling cookies and provide you with means to remove such cookies or prevent your computer from accepting them in the future.

 

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